Legal

Privacy Policy

Last updated: June 11, 2026

Pit Stop Detailers ("we," "us," or "our") operates as a mobile auto detailing business serving the Eau Claire, Wisconsin area. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at pitstopdetailers.com or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and service address provided when booking a service or contacting us.
  • Vehicle Information: Vehicle make, model, size, and condition as needed to provide accurate service quotes and scheduling.
  • Payment Information: Payment details are processed through our third-party booking and payment processor (Jobber). We do not store your full payment card information on our servers.
  • Referral Information: Names and contact details provided as part of our referral program.
  • Usage Data: Information your browser sends when you visit our site, including IP address, browser type, pages visited, and time spent on pages.

2. How We Use Your Information

We use the information we collect to:

  • Schedule, confirm, and fulfill your detailing appointments
  • Process payments and issue receipts
  • Communicate with you about your appointments, membership, or inquiries
  • Administer our Clean Car Club membership and referral programs
  • Send service reminders, promotional offers, and updates (you may opt out at any time)
  • Improve our website and services
  • Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors such as Jobber (scheduling and payments) who assist us in operating our business. These parties are contractually obligated to keep your information confidential.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our site may not function properly without cookies.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain our business records, and comply with legal obligations. You may request deletion of your personal data at any time by contacting us.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time
  • Request that we not share your information with third parties for marketing purposes

To exercise any of these rights, please contact us at the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites, including our social media profiles (Facebook, Instagram, TikTok) and booking platform (Jobber). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Pit Stop Detailers

Eau Claire, Wisconsin

Phone: (715) 271-3774

Website: pitstopdetailers.com